SIP/CTI for voice from the cloud is gaining momentum Starnberg, 22 June 2011 In the wake of the increasing acceptance of voice from the cloud or the number of the manufacturer, the SIP phones develop and market is steadily rising IP-Centrex-based telephony solutions for business customers. To put in this fledgling but fast-growing market the course for optimal integration with CTI and unified communications solutions and to ensure maximum interoperability between the business applications and the phones in the future, drives the independent software vendors ESTOS for more than two years in exclusive cooperation with the leading SIP phone manufacturers such as Aastra and snom the use of standards-based SIP phones CTI interfaces. Now also an extended circle of interested parties in the form of a toolkit ESTOS provides its expertise to promote the further spread of the SIP/CTI standard and the vehement demand for solutions in this area to meet. This includes a detailed concept paper to the Implementation and a so-called sandbox with extensive test software. Consulting services complete the offer for manufacturers, service providers and system integrators. Since 2004, ESTOS dealt intensively with SIP (Session Initiation Protocol) as the technical basis of modern communication solutions. The first milestone in the company’s SIP history was the development of the first CallControlGateways with the company in early 2006 for the first time presented a SIP-based and highly successful in subsequent international product, translates the existing in principle of a middleware telephony interfaces protocols for the modern world of SIP.
The current highlight of the SIP development in-house ESTOS is the Unified Communications Suite ProCall enterprise, small and medium-sized companies that provides opportunity, similar to equip each employee with a personal SIP address – an E-Mail address – for business-related communications on the subject of presence information and Instant Messaging. ESTOS is the only one to spring 2011 European unified communications-software vendors, who can offer this called Federation technology in an easy-to-implement solution for small and medium-sized enterprises. In addition, ESTOS has since 2008 in the research on the topic of SIP/CTI (uCSTA) investing and analyzes the standards that are available on practicality.